Privacy Policy

MoneyYaatra ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website moneyyaatra.com (the "Website") or use our services.

By accessing or using our Website and services, you consent to the collection, use, disclosure, and storage of your information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use our services.

1. Information We Collect

Personal Information: We may collect personal information that you voluntarily provide to us when you register for an account, express interest in our products or services, participate in activities on our Website, or otherwise contact us. The personal information we collect may include:

• Name, email address, phone number, and postal address
• Username and password for account creation
• Payment information (processed through secure third-party payment processors)
• Educational background and professional experience
• Preferences and feedback related to our services

Automatically Collected Information: When you visit our Website, we may automatically collect certain information about your device and usage patterns. This information may include:

• IP address, browser type, operating system
• Pages visited, time spent on pages, links clicked
• Referral sources and exit pages
• Device information including device type and mobile device identifiers
• Geographic location information (city and country level)

2. How We Use Your Information

We may use your information for various purposes, including to:

• Provide, maintain, and improve our Website and services
• Process transactions and send related information, including confirmations and receipts
• Personalize your experience on our Website by presenting tailored content and recommendations
• Respond to your comments, questions, and requests, and provide customer service
• Send you technical notices, updates, security alerts, and administrative messages
• Communicate with you about products, services, offers, promotions, and events, and provide news and information that may be of interest to you
• Monitor and analyze trends, usage, and activities in connection with our Website
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Protect the rights and property of MoneyYaatra and others

3. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities on our Website. Cookies are small data files that are stored on your device when you visit a website, which allow us to recognize your browser and capture and remember certain information.

Types of cookies we use:

• Essential Cookies: Necessary for the Website to function properly
• Analytical/Performance Cookies: Allow us to recognize and count visitors and see how visitors move around our Website
• Functionality Cookies: Enable us to personalize content and remember your preferences
• Targeting Cookies: Record your visit to our Website, pages visited, and links followed

You can choose to have your device warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you turn cookies off, some features that make your site experience more efficient may not function properly.

4. Third-Party Data Processing

We may use third-party service providers to help us operate our business and the Website or administer activities on our behalf, such as sending emails, processing payments, or analyzing website usage. These third parties may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Some of these third-party service providers include:

• Google Analytics (for website analytics)
• Payment processors
• Email service providers
• Customer support software
• Learning management systems

5. Data Security

We implement appropriate security measures designed to protect your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the personal data, and whether we can achieve those purposes through other means.

7. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct or update your personal information
• The right to delete your personal information
• The right to object to processing of your personal information
• The right to restrict processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us using the contact information provided below.

8. Children's Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.

9. International Data Transfers

Your personal information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside India and choose to provide information to us, please note that we transfer the information, including personal information, to India and process it there. Your submission of such information represents your agreement to that transfer.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Third-Party Links

Our Website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.